Customer Relations

TSC values our customers' requirements and opinions, we strive to seek improvement solutions according to our customers' points of view. Our goal is to continuously enhance our service quality and competitiveness and ultimately reach the utmost customer satisfaction.

Quality First

TSC implements the principle of quality first, in order to ensure that customers receive the highest quality products and best services. Products from design, production to after-sales service meet the requirements of quality and environmental management, and promise to design for customers and meet customers' expectations of our products.

Customer Service

TSC adheres to the concept of customer first and is committed to providing customers with comprehensive services. Based on becoming a partner that allows customers to have no worries, actively assist customers to succeed and exceed customer needs.

 

In addition to the above concerns, TSC continues to collect and understand customer needs and feedback through irregular customer visits, conference calls, training, satisfaction surveys and annual dealer meetings, so as to continuously improve the quality of customer service.

Contact Information

Bryan Lee
Senior Director

  Email: bryan_lee@tscprinters.com