TH DH Series 4-Inch Performance Desktop Printers

Please note that the distance between the label and the backing paper (liner) on the right side must be less than 6mm.

Yes, you can open the browser and enter the IP address of the printer to go to the “Internal Embedded Webpage” to manage the printer. The “Internal Embedded Webpage” is a web UI (user interface) designed for one-on-one remote printer configuration management, monitoring and troubleshooting.

Yes. You can establish rules using TSC Console Web so that your printer will execute what you have set up every time a condition is met. Conditions for a rule can be time-based or event-driven.
You can set your printer to take an activity daily, weekly, monthly, or at a particular date/time.

Yes, TSC Console Web enables users to update printer firmware remotely.

If you want to choose a built-in RFID inside the printer, it is only available as a factory option.
However, you can choose to purchase an external Tear-off RFID or Cutter RFID module to upgrade the TH240 with RFID functionality.

Yes. You can operate the printer while the battery pack is charging.

Yes, TSC Console Web allows users to set up a reminder for printhead maintenance and the printhead mileage can be displayed on the dashboard. 

No. TSC Console Web must be used through either a wireless or wired network. That is to say your printer must support either Wi-Fi or Ethernet interface if you want to manage the printer using TSC Console Web.

Both ports do not interfere with each other. They can work simultaneously.

No, operating on battery power does not affect the print performance.  The printer can still print at full speed, adjust print density, and work with optional accessories when running on battery power.

You can view the battery status on the LCD display or check it using the TSC Console or TSC Console Web.

When this problem occurs in the printer, it may be due to a faulty detection of the ribbon cartridge or the ribbon in the cartridge has been used up, please follow the suggestions below to solve the problem.

• Check the chip on the ribbon cartridge for dust and dirt that may affect the detection.
  
• Reload the ribbon cartridge.
• Replace a new ribbon cartridge.

Adjust printout position by Seagull driver. Please refer to HERE.

The TH240 RFID printer has an RFID label calibration feature in the RFID menu which makes it very easy to setup the printer for different RFID labels. The calibration process feeds several labels to determine the optimal encoding position and power levels.
If you are using an internal RFID module, please refer to the "How to calibrate the RFID tags" video.
If you are using an external RFID module, please refer to the "Loading tags with external RFID module" video.
 

Users are allowed to save up to 5 sets of different configuration for quick deployment.

Please dispose of the battery in accordance with local regulations.

Please set Codepage to UTF-8.

1. Click the checkbox to select the printer/printers.
2. Click Tools → Bitmap Font Tool.
3. Select font and set the size of it
4. Press Download Font to download font to the printer
5. Check Tool → File Manager Tool to see is it successfully imported.

When the black mark is on the print side of the label, you can set the upper black mark sensor via the LCD menu or by referring to the SET BLINE PRINTSIDE command in the TSPL Programming Manual.

The compatible architecture for TSC Console Web is x86_64 only and the Linux OS distribution is Ubuntu 22.04 or above.

V: available; ○: available & interchangeable for 4-inch models; ☆: available & interchangeable for 2-inch models; ▲: available & interchangeable for 2-inch and 4-inch models; N/A: not available

Currently the supported RFID functions through TSC Console Web are: Calibration, Read, and Write.

The UI for TSC Console Web is available in English, Traditional Chinese, Simplified Chinese, German, Danish, Spanish, Finnish, French, Italian, Japanese, Korean, Dutch, Norwegian, Portuguese, and Swedish.

There is a vertical DPI adjustment function in the LCD “Advanced” menu list of the printer settings.  It can be easily adjusted by enabling the “Vertical Length Adjustment” function and entering a percentage range between 90% and 115%. 

On a single charge, the high-capacity 4,000mAh (86Wh) battery can power the printer to print labels with a total length up to 40,000 inches*.
NOTE: Please note that the actual total print length may vary according to operational conditions and usage patterns.

The TH240 supports a wide range of UHF inlays and labels. Check the support section of our website for a sample listing.

Use the 90W power adapter supplied with the TH240 or DH240 printers, or the 60W power adapter supplied with the TH220 or DH220 printers to charge the battery. Do not use non-TSC power adapters to charge the battery pack, as it may damage the battery.
When using the power adapter supplied by TSC, the battery pack can be fully charged in approximately four hours under normal ambient temperatures.

1. The battery is not functioning properly.
2. The battery exhibits visible physical damage.
3. The battery has undergone over 550 charge cycles.
4. The battery can only hold less than 80% of its original capacity.
5. The battery discharges too quickly.
6. Fully charging the battery is taking longer than expected.

The management commands are transmitted/received through port 3007.

At present, the BP-4000 smart battery station is compatible with the following printer series/models: TH240, DH240, TH220, and DH220. Please note that the DH220E printer is not equipped with a USB host port. As a result, the BP-4000 smart battery station cannot support the DH220E printer.

Please follow the steps below to power on the printer.

1. Check that the power supply cable at the rear of the battery station is securely connected to the printer’s power port.
2. Press the power button located on the front of the battery pack to activate the battery. If the LED indicator on the battery pack shows low battery power, please connect an external AC power source to charge the battery.
3. Turn on the printer.