Alpha-30R Mobile Printer - Service Package
Extend Our Care to Protect Investment
TSC Printronix Auto ID’s Service Program extends protection to your investment in mobile printers. Different types of warranties and/or services are available to meet your budget as well.
Benefits of Our Services and Warranties
- Well-trained repair crews are here to take care of your issues. No need to build a repair team on your own.
- Provides hassle-free maintenance that's fast and convenient
- Avoid risk of downtime and run your operations smoothly
| Service Type | Factory Warranty | On-Site Service | Return Printers to Depot | ||
|---|---|---|---|---|---|
| Contract Type | Standard | Standard | Comprehensive1 | Standard | Comprehensive1 |
| At Time of Purchase2 | -- | 1Y 2Y 3Y 4Y 5Y | 3Y 4Y 5Y | ||
| Turnaround Time3 | 10~12 Business Days | Next Business Day | 7~10 Business Days | ||
| Technical Phone Support4 | Business Days | ||||
| Return Shipping5 | Free | -- | Free | ||
| All Parts and Labor | Excludes TPH, accessories, batteries | Excludes TPH, accessories, batteries | Excludes accessories, batteries | Excludes TPH, accessories, batteries | Excludes accessories, batteries |
| Recover Damage Affecting Normal Printer Function | -- | -- | V | -- | V |
1 The availability of Comprehensive Program may vary by region.
2 You can add any service within 30 days after the purchase of a printer from TSC Printronix Auto ID.
3 Turnaround time is based on the date of receipt. It may vary by region.
4 Technical phone support is offered based on the region and location.
5 If mailing to our service centers (or facilities), customers are responsible for shipping costs.