Smart Retail for a Frictionless Experience

Imagine finding the perfect pair of shoes online and checking the retailer’s app for availability. It shows they’re in stock at a nearby store, so you head over there, confident that your trip won’t be in vain.

When you arrive at the store, a sales associate quickly confirms on an enterprise mobile computer (EMC) that the shoes are available and directs you to the correct aisle. Thanks to RFID-enabled inventory tracking, stock levels are always accurate, so you’ll never have to search for something that isn’t there.

At checkout, there’s no need to wait in line. An RFID self-checkout station instantly scans all tagged items simultaneously, allowing you to complete payment in seconds. Meanwhile, the system detects a low stock of that shoe in your size and automatically triggers a restocking alert. Sales associates use EMCs to locate inventory and ensure shelves remain stocked.

A few days later, you order another pair in a different color—this time, online. The retailer’s unified inventory system, powered by RFID, barcode scanning, and mobile computing, ensures your order is fulfilled from the nearest distribution center. Warehouse staff use RFID portals and mobile computers to pick and verify items with precision. A thermal printer generates a shipping label, and your shoes are on their way to you within hours.

The process is just as smooth if you ever need to return them. A quick RFID scan verifies the item, instantly updating inventory records and making it available for resale.

This is the seamless shopping experience retailers strive to create with unified commerce—connecting online and in-store operations into one frictionless journey.

TSC Auto ID’s AIDC solutions—including thermal printers, enterprise mobile computers, consumables, and supporting software—provide the essential tools for real-time inventory tracking, efficient fulfillment, and hassle-free returns. Discover how our technologies help retailers streamline operations and enhance the customer experience. Visit our webpage to learn more.

Join our upcoming live webinar to learn from industry experts. Gain practical insights and advice on how to take the next steps toward realizing unified commerce. Don’t miss this opportunity! Reserve your spot now!